PMC1022 – Manager, Patient Experience (Locations – Murrieta, California OR Wildomar, California; Onsite)

Are you passionate about elevating patient care and driving positive change in healthcare? We are seeking a dynamic RN Manager to lead Performance Improvement and Patient Experience initiatives at a respected, accredited hospital in Southern California.

Key Responsibilities:

• Champion a culture of patient-centered care and enhance the patient and family experience
• Translate patient feedback into actionable improvements
• Lead quality and performance improvement projects

Qualifications:

• RN license in California
• Bachelor’s degree required; Master’s preferred
• 3+ years clinical experience with leadership skills
• Experience in patient advocacy or grievance management is a plus
• Quality improvement and data analysis experience preferred

Preferred Certifications:

• Certified Patient Experience Professional (CPXP)
• Certified Professional in Healthcare Quality (CPHQ)

If you’re ready to make a meaningful impact and grow your career, apply now to join a team committed to excellence in patient care!